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phone repair logo


Things need

1. Test Jig
2. Repair Kit
3. Multimeter
4. Line Tester

1. If the phone doesn't turn
on, make sure battery is
charged and fully plugged
into phone. Remove battery
from phone and use rag to
brush away dirt that may
interfere with connection.
Reconnect and try again. If
using cigarette-lighter
adapter, make sure it's
properly plugged in. Make
sure charger is properly
plugged into outlet and into

2. When the battery doesn't
charge, plug lamp or other
electrical device into outlet
to verify that outlet works.
Borrow friend's charger to
see if charger or battery is
problem. Replace charger
or battery if necessary.

3. In case the phone gets wet,
remove the battery from
the phone and allow both to
dry thoroughly. If rust or
corrosion develops, wipe it
off with a stiff brush. If
phone still does not work,
replace it.

4. Should the display not be
working, try getting it to
room temperature,
extremely cold or warm
conditions may affect
display functions.

5. If the keys don't work, look
for a display of a symbol
that looks like a lock. The
keypad may be locked. The
display often tells you how
to unlock it. If not, check
owner's manual.

Problems While

6. During times of bad
reception, make sure
antenna is up, check to see
if the battery is low. If
you're indoors, move
toward window or go
outside to get better
reception. Remember that
tunnels, basements and
elevators interfere with
cellphone reception. In case
of storm, wait for it to
subside. Contact your
service provider if you have
chronic static; phone may
be defective.

7. If you can't hear the other
person, make sure the
volume is not turned down

8. Check that antenna is up if
you get interference from
another call. Change
locations for better
reception or switch to a
digital phone.

9. When you experience many
dropped calls, check the
battery. It may be low. If
you constantly lose calls,
consider switching to
provider with better
coverage and/or to digital
phone. Providers that offer
digital service combined
with analog tend to have
better coverage.

Dialing Issues

10. If you can't dial out, try
again. The network may be
full. Change locations to get
a better signal. If the
display says "No SVC" or "No
Service," you are in area
with no service. Wait until
you enter area with
service. Check to see if
battery is low. If you are
outside the service area,
contact customer service
(try 611 on cell phone).
Some service areas require
PIN numbers to protect
against fraud.

11. If you can't receive calls,
confirm that neither call
forwarding nor automatic
voice-mail pickup is
activated. Make sure ringer
volume is turned up.
Confirm that ringer is on
(not in silent mode). Change
locations for better
reception. If display says
"No SVC" or "No Service,"
you are in area with no
service. Wait until you
enter area with service. Call
customer service. You may
have restrictions on
incoming calls.

12. If you can't make long-
distance calls, call your
service provider (try 611 on
cell phone). You may be out
of calling range and/or may
need PIN number to dial
long-distance numbers.

13. When problems occur with
your service provider, call

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