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computer repair large


Things You'll Need:

Computer manual
Anti-virus program
Spyware program

1. Restart the computer.
Many software problems
will correct themselves
when you do.

2. Check your cables.
Keyboard not working?
Make sure it's plugged in.
Mouse not responding?
Make sure it's plugged in.

3. Check the electric power.
Plug a lamp into the same
power outlet that's
connected to your
computer to make sure
the outlet is working.

4. Make sure the computer
and monitor are plugged in.

5. Disconnect peripheral
devices (such as a printer
or external Zip disk) and
restart the computer.

6. Listen for unusual sounds.
Is the cooling fan running?
Is the hard drive making

7. Look inside the computer
for wires that aren't
plugged in all the way or
other faulty connections.

8. Start the computer from
an external start-up disk,
such as the system
software CD that came
with your computer.

Tips & Warnings

If you do decide to call
technical support, write
down the exact problem
and what you were doing
when it occurred. Also note
any error messages. Try to
replicate the problem if you
Be as specific as possible
when talking to the support
person. Example:
"Whenever I try to start up
my Mac, I see an icon with a
little question mark. With
my iMac CD, though, the
computer boots normally."
Computers tend to crash
or hang when their hard
disks become too full. Free
up space by deleting
unnecessary files and
emptying the Trash or
Recycle Bin.
Don't zap yourself or your
RAM. When working inside
the computer, turn the
power off but leave the
electrical cord plugged into
the surge suppressor.
Ground yourself by
touching the casing of the
power supply before
touching any of the
computer's circuits.

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